Nexus360 Account & Data Deletion

Overview

Ventura EduTech respects your privacy and provides a clear process for Nexus360 users to request deletion of their account and associated personal data. Nexus360 is an education ERP and campus management system provided through participating educational institutions.

Because academic and administrative records may be subject to institutional retention requirements, some information may need to be retained by your institution even after an account is deactivated. We will explain any limitations that apply when we respond to your request.

Who Can Request Deletion

Deletion requests may be submitted by:

• The account holder (student, parent, faculty, or staff user)
• A parent or legal guardian acting on behalf of a minor student, where applicable
• An authorized institutional administrator, where permitted by institutional policy

How to Request Deletion

To request deletion of your Nexus360 account and personal data, follow these steps:

1. Send an email to privacy@venturaedutech.com from the email address associated with your Nexus360 account, if available.
2. Include the subject line: Nexus360 Data Deletion Request.
3. Provide your full name, registered email address or phone number, institution name, and your role (student, parent, faculty, or staff).
4. Describe the data or account you would like deleted. If you want your entire account removed, state that clearly.

If your account is managed primarily by your institution, you may also contact your institution's Nexus360 administrator to initiate a deletion request on your behalf.

What Happens After You Submit a Request

After we receive your request, we will:

• Verify your identity and association with the account
• Review institutional and legal retention requirements that may apply
• Process eligible deletion within a reasonable timeframe and confirm the outcome by email

We aim to respond to verified requests promptly. Response times may vary depending on request complexity and institutional coordination requirements.

Data That May Be Retained

Even after an account is deleted, certain information may be retained where required for:

• Legal, regulatory, or contractual obligations
• Institutional academic or administrative record-keeping
• Security, fraud prevention, or dispute resolution
• Backup systems for a limited period before permanent removal

Any retained data will be limited to what is necessary and handled in accordance with our Privacy Policy.

Alternative Options

If you do not want to delete your account entirely, you may request correction or update of inaccurate personal information by contacting privacy@venturaedutech.com. Your institution may also be able to adjust certain profile or contact details directly through Nexus360, depending on your role and configuration.

Contact Us

For deletion requests or privacy-related questions, contact: